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Virtual Pos

What is Virtual POS?

Virtual POS - Virtual Point of Sale is a POS software based payment solution that enables the merchants to accept payments from their customers arising from purchases made over the Internet via credit or debit cards.

What are the features of İşbank Virtual POS?


İşbank Virtual POS service, with its easy-to-integrate software infrastructure, effortlessly enables card payment acceptance in the e-commerce world. It offers the most functional reports for your needs in different formats.

What are the required spesifications in virtual POS allocation?


The company has an active website,
The website security of the company is ensured with a minimum 128 bit encrypted SSL certificate (Businesses without SSL certificates can use İşbank Secure Payment Pages.)

On the website of the company;


Full and clear definition of the product / service it offers
Price of the product / service offered
The conditions for the cancellation of the order and the return of the product and the 'I accept' option showing that these have been read and accepted by the cardholder
Customer service contact phones and e-mail addresses
Commercial title of the company
Country name and workplace address of the workplace
Delivery policy
The currency in which the transaction is executed
Import restrictions, if any
Privacy commitment and information security policy
MasterCard, Visa and American Express logos must be clearly displayed.
Products that are prohibited for sale within the framework of legal regulations should’t be sold,
The e-sales document must be submitted to the cardholder by the company in electronic or paper environment after the transaction is complete.

How to apply for Virtual POS?


If you currently have a merchant agreement with our Bank, it will be enough to simply apply to your Branch, submit your request and sign the Electronic Commerce Agreement.

Which transactions can be made through İşbank Virtual POS?


All credit and debit cards with Visa, Mastercard, American Express, UnionPay, JCB and MIR logos are accepted in İşbank's virtual POS. Transactions that can be done on regular POS devices like sales, installment sales , deferred payment sales, use of MaxiPoints, pre-authorization taking / closing transactions can also be done in Virtual POS. In addition, merchants that use retailer cards can make their collections via virtual POS.

In which currencies can transactions be made with foreign cards with İşbank Virtual POS?


Companies using our Bank's virtual POS can perform transactions with 14 different currencies by using credit and debit cards issued by foreign banks :US Dollars (USD), Euro (EUR), British Pounds (GBP), Australian Dollars (AUD), Danish Krone (DKK), Swedish Krona (SEK), Including Swiss Franc (CHF), Japanese Yen (JPY), Canadian Dollar (CAD), Kuwaiti Dinar (KWD), Norwegian Krone (NOK), Saudi Arabian Riyal (SAR), Russian Ruble (RUB) and Chinese Yuan (CNY) The transaction amounts are transferred to FX accounts.

How can I make transactions with a debit card on İşbank Virtual POS?


3D secure system is mandatory for transactions made on the internet with the debit card.

Is there any fee for the virtual POS service?


A fee of 1,150 TL, including BITT(Banking and Insurance Transactions Tax), is charged for İşbank's virtual POS service.

What is a 3D security application?


The 3D Secure system supported by international card organizations that enables e-commerce transactions to be carried out securely. Card holders can securely make transactions on e-commerce sites with 3D secure infrastructure. In case merchants that do not use the 3D Secure system and transactions are made without the knowledge of the cardholder, transaction amounts are withdrawn from the merchants within the framework of international rules.

While transaction security is ensured with 3D Secure, merchants are also protected from the objections of cardholders that the transaction does not belong to them.

For all your questions and suggestions regarding our Bank's electronic commerce products, you can contact us at eticaret@isbank.com.tr

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