PERSONAL
BANKING

COMMERCIAL
BANKING

ABOUT
US

PERSONAL BANKING

Loans

Application Conditions

Cards

Deposit and Investment

Futures and Options Market

Debt Instruments

Digital Banking

İşCep

Personal Internet Branch

Bankamatik (ATM)

Telephone Branch

İşCep Marketplace

Insurance & Pension Funds

Pension Funds

Motor Vehicles Compulsory

Life Insurance

Credit Card Payment Protecting Insurance

Loan Payment Protection Insurance

Payments

Taxes

Insurance Payments

Consumer Loan Payments

Credit Card Payments

Bills

Expat Banking

Become Our Customer

Expat Banking Branches

Private Banking

Loans

Letter of Guarantee & Credit

Türk Eximbank

Non Cash Loans

Cards

Maximum Company Credit Card

Agricultural Product Card

Digital Banking

Commercial Internet Branch

Bankamatik (ATM)

Telephone Branch

Agricultural Banking

Foreign Trade

Payment Types

Foreign Company Intelligence

Derivatives

Eximbank Loans

FX Transfer

Letter of Guarantee with FX Payment

FX Cheques

Corporate Branches Multinationals' Branch

Multinational Banking

How to Open an Account

Online Supplier Finance

File Integration Solutions

Multinationals' Branch

Direct Debiting System Discount

Digital Collection Solutions

International Network

Payment Solutions

Cash Management

Payment Management

Salary Payments

Automatic Collection System

Liquidity Management

Cheques/Promissory Notes

Retailer Card

E-Solutions

Direct Debiting System

Deposit and Investment

Futures and Options Market

Debt Instruments

Stock Trading Platform Tax Manual Announcements

Who We Are

Our Vision and Strategy

Sustainability

Sustainability Milestones

Responsible Banking

Responsible Products and Services

Our Reports

Memberships and Initiatives

Investor Relations

Investor Presentation

Corporate Overview

Publications and Results

Disclosures to BIST

Shareholder Information

Analyst and Investor Day

Press Releases

Isbank News

Instant Pin

Security

Instant Pin

Security

PERSONAL
BANKING

COMMERCIAL
BANKING

ABOUT
US

Be our Customer

Online Banking

Personal

Commercial

Be our Customer

Online Banking

Personal

Commercial

How can we help you?

Loans

Cards

Deposit and Investment

Digital Banking

Insurance & Pension Funds

Multinational Banking

Cash Management

Deposit and Investment

Home > Cash Management > E-Solutions > E-Commerce > Virtual Pos

Virtual Pos

What is Virtual POS?

Virtual POS - Virtual Point of Sale is a POS software based payment solution that enables the merchants to accept payments from their customers arising from purchases made over the Internet via credit or debit cards.

What are the features of İşbank Virtual POS?

İşbank Virtual POS service, with its easy-to-integrate software infrastructure, effortlessly enables card payment acceptance in the e-commerce world. It offers the most functional reports for your needs in different formats.

What are the required spesifications in virtual POS allocation?

The company has an active website,

The website security of the company is ensured with a minimum 128 bit encrypted SSL certificate (Businesses without SSL certificates can use İşbank Secure Payment Pages.)

On the website of the company;

Full and clear definition of the product / service it offers

Price of the product / service offered

The conditions for the cancellation of the order and the return of the product and the 'I accept' option showing that these have been read and accepted by the cardholder

Customer service contact phones and e-mail addresses

Commercial title of the company

Country name and workplace address of the workplace

Delivery policy

The currency in which the transaction is executed

Import restrictions, if any

Privacy commitment and information security policy

MasterCard, Visa and American Express logos must be clearly displayed.

Products that are prohibited for sale within the framework of legal regulations should’t be sold,

The e-sales document must be submitted to the cardholder by the company in electronic or paper environment after the transaction is complete.

How to apply for Virtual POS?

If you currently have a merchant agreement with our Bank, it will be enough to simply apply to your Branch, submit your request and sign the Electronic Commerce Agreement.

Which transactions can be made through İşbank Virtual POS?

All credit and debit cards with Visa, Mastercard, American Express, UnionPay, JCB and MIR logos are accepted in İşbank's virtual POS. Transactions that can be done on regular POS devices like sales, installment sales , deferred payment sales, use of MaxiPoints, pre-authorization taking / closing transactions can also be done in Virtual POS. In addition, merchants that use retailer cards can make their collections via virtual POS.

In which currencies can transactions be made with foreign cards with İşbank Virtual POS?

Companies using our Bank's virtual POS can perform transactions with 14 different currencies by using credit and debit cards issued by foreign banks :US Dollars (USD), Euro (EUR), British Pounds (GBP), Australian Dollars (AUD), Danish Krone (DKK), Swedish Krona (SEK), Including Swiss Franc (CHF), Japanese Yen (JPY), Canadian Dollar (CAD), Kuwaiti Dinar (KWD), Norwegian Krone (NOK), Saudi Arabian Riyal (SAR), Russian Ruble (RUB) and Chinese Yuan (CNY) The transaction amounts are transferred to FX accounts.

How can I make transactions with a debit card on İşbank Virtual POS?

3D secure system is mandatory for transactions made on the internet with the debit card.

Is there any fee for the virtual POS service?

A fee of 1,150 TL, including BITT(Banking and Insurance Transactions Tax), is charged for İşbank's virtual POS service.

What is a 3D security application?

The 3D Secure system supported by international card organizations that enables e-commerce transactions to be carried out securely. Card holders can securely make transactions on e-commerce sites with 3D secure infrastructure. In case merchants that do not use the 3D Secure system and transactions are made without the knowledge of the cardholder, transaction amounts are withdrawn from the merchants within the framework of international rules.

While transaction security is ensured with 3D Secure, merchants are also protected from the objections of cardholders that the transaction does not belong to them.

For all your questions and suggestions regarding our Bank's electronic commerce products, you can contact us at eticaret@isbank.com.tr