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Sustainability Management System

Sustainability Governance Structure and Board Oversight

Sustainability governance, including climate related matters, is conducted under the oversight of the Board of Directors, within a framework of clearly defined roles and responsibilities carried out through relevant committees and executive functions, to ensure the effective implementation of sustainability and climate-related principles and targets at the corporate level. This structure is based on a multi-layered governance model and allocation of responsibilities that starts at the level with the Board of Directors and extends across the organization through relevant committees and executive functions. Through its relevant committees, the Board of Directors regularly monitors sustainability- and climate-related risks and opportunities.

The alignment of these risks and opportunities with the Bank's risk appetite, strategic objectives, and financial plans are also reviewed. In this way, sustainability and climate-related matters are addressed with an approach that is integrated and open to continuous improvement, embedded within strategy, risk management, and performance evaluation processes. Sustainability and climate focused matters at İşbank are considered in an integrated manner with the Bank's strategic decision making processes.

The Bank's sustainability and climate-focused governance structure is established in integration with strategic decision-making processes. The governance of sustainability and climate-related matters at İşbank is carried out through a structure that extends across the organization, starting from the Board of Directors and encompassing relevant committees and executive functions.​


The Sustainability Committee is the top management body responsible for sustainability activities in the Bank. Ebru Özşuca, Deputy Chief Executive and Chief Sustainability Officer​ in charge of Investor Relations and Sustainability function assumes the role of Sustainability Leader in the Bank. Sustainability Leader is responsible for steering İşbank’s sustainability initiatives and represents the Bank in sustainability communication including stakeholder engagement.

In addition to the Sustainability Committe, which consists of the members of the board of directors and executive committee, and Sustainability Leader, there are Sustainability Coordinator and Sustainability Working Group. Head of Investor Relations and Sustainability Division Ms. Nilgün Yosef Osman, assumes the role of Sustainability Coordinator in the Bank. Sustainability Coordinator ensures that sustainability issues are effectively embedded in the agenda of the Bank’s executive bodies. To this end, the Sustainability Working Group, which includes representatives from all key areas of the Bank such as credit underwriting, risk management, project finance, financial institutions, product development and marketing, strategy, procurement, Construction & Real Estate Management, talent management and human resources management, convenes. The aim of the Sustainability Working Group, which enables the flow of information between all divisions, is to ensure sustainability issues are embedded in business decisions.

The Sustainability Working Group’s efforts are supported by Sustainability Management System. The Sustainability Management System has documented processes, outputs are audited regularly, and audit results are reviewed by top management. İşbank’s Sustainability Policy and other supplementary policies create a basis for the operation of the Sustainability Management System.

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