PERSONAL
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COMMERCIAL
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PERSONAL BANKING

Telephone Branch

General Features

Transactions

​Your Bank at your Line!

You can carry out plenty of transactions via keys of your phone by paying only local call charge wherever you are in Turkey.
 
You can make various banking transactions by yourself without going to branch and get information on your accounts or credit cards thanks to our Telephone Branch.
 
You can reach our services and find out about opportunities provided by our branches through our experienced representatives who will welcome you with a smiling voice, and pay as local calls for all your recorded calls.
 
Why don’t you try and see how easy is Telephone Banking now?
 
You can reach our Telephone Branch in Cyprus by dialing 0 850 724 0 724. In order to call from abroad you can use our branch by calling + 90 850 724 0 724.
 
You can get information from all around Turkey 24/7 and perform banking transactions.​


​Transactions can be made via phone keys

To report lost or stolen card
To make transaction with your Customer Number and Customer PIN
To define your Customer PIN
To reach our Customer Representative
 
Transactions can be made via customer representative
 
Account Information
Current TL
Time Deposit TL
Current FC
Time Deposit FC
Current Gold
Investment
 
Account Statement
Current TL
Time Deposit TL
Current FC
Time Deposit FC
Current Gold
Investment
 
Bank Receipts
Search Receipt
My Previous Bank Receipts
 
My Last Transactions
Internet Branch
Telephone Branch
Interactive Banking
İşCep
 
Open an Account
Current FC
Time Deposit TL
Time Deposit FC
Investment
 
Close Account
Time Deposit TL
Time Deposit FC
 
Money Transfer
Between My Accounts   
Current TL   
Current FC   
To Time Deposit FC   
From Time Deposit FC   
To Investment   
From Investment
Money Transfer
To Account   
To Unregistered Account   
To Account FC   
To Unregistered Account FC
EFT
To Account   
To Unregistered Account
Money Transfer Order   
Give Order   
Cancel Order
EFT Order   
Give Order   
Execute Order   
Cancel Order   
Past Orders
Register Account   
Add an Account   
Delete an Account   
Add an EFT Account   
Delete an EFT Account   
Define IBAN to an Account
SWIFT   
To Domestic Banks   
Transfer Inquiry   
To Banks Abroad   
Transfer Cancellation
  
Investment
Equity   
Executed Orders   
Order Preview
Mutual Fund   
Buy Money Market Funds   
Sell Money Market Funds   
Buy Forward Priced Funds   
Sell Forward Priced Funds   
Regular Fund Buying Order Inquiry (From Acoount)   
Regular Fund Buying Order Cancellation (From Acoount)   
Fund Order Transactions (Mutual Fund Order Inquiry and Cancellation)   
Change Securities
Mutual Fund Bouquets   
Buy Order   
Transfer Transactions   
Definition/Conversion   
Orders   
Sale Transactions
Foreign Currency   
Buy   
Sale

Arbitrage   
Between Current FC Accounts   
To Time Deposit FC   
From Time Deposit FC
Bonds&Bills   
Buy TL   
Buy FC   
Buy Couponed Bill-Bond TL   
Buy Couponed Bill-Bond FC   
Sell TL   
Sell FC   
Treasury Auction Bid   
Bid Treasury Auction Entery Preview/Cancellation   
Change Securities
Eurobond   
Buy   
Sale
Repo   
Repo   
Automatic Repo Order & Cancellation
Gold  
Buy to Gold Account   
Sell from Gold Account   
Buy to Investment Account   
Sell from Investment Account
Kumbara Funds   
Buy   
Sell   
Regular Fund Buying Order   
Regular Fund Buying Order Review/Cancellation   
Change Order   
Order Inquiry / Cancellation   
Maximum Account   
Give Order   
Update Order   
Order Inquiry / Cancellation
Preferential subscription right / dividend payout   
Information Inquiry   
Give Order   
Cancel Order
Public Offerings   
Equities   
Equity Inquiry / Cancellation   
Mutual Fund   
Mutual Funds Inquiry / Cancellation   
Bonds-T-Bills   
Bonds-T-Bills Inquiry / Cancellation
 
Credit Card Transactions
Card Information   
Acoount Statements   
Statement Type Options   
Cycle to Date   
Change Billing Cycle   
Credit Card Information   
Change Card Account   
Installments / Pending Transactions
Pay Debt   
Cards under Customer Number   
Pay Debt by Card Number   
Automatic Payment Order
Virtual Card   
Virtual Card Limit Movements   
Transactions
Money Transfer from Credit Card
Cash Advance Transactions   
Cash Advance   
Calculation   
Installments   
Other Bank Credit Card   
Lost/Stolen/Cancellation Transactions   
Open/Close/ Limit Credit Card Cash Transactions   
Open/Close/ Limit Credit Card Internet/Mail Order Transactions   
Open Credit Card in use   Change Credit Card Delivery Address/Branch
 
Payments
Bill Payments   
Instant Bill Payment   
Bill Payment Order   
Bill Payment Order Cancellation   
Bill Payment with Order   
Change Order
Mobile Top-Ups   
Avea     
Automatic Top-Up     
Cancel Automatic Top-Up Order
   
Turkcell     
Regular TL Top-up     
TLTop-up When It Decreases     
Cancel Regular TL Top-Up Order     
Cancel Top-Up When It Decreases Order
OGS/HGS   
OGS Passings   
HGS Passings   
OGS Credit Loading   
OGS Information and Order  Update   
HGS Information and Order Update

Bağkur/SSK Premiums   
Bağ-Kur   
SSK   
Bağ-Kur Payment Cancellation   
SSK Order Information
Tax   
Tax Payment   
Tax Payment Cancellation
Traffic Fine   
Payment   
Payment Cancellation
Motor Vehicles Tax   
Tax Payment   
Tax Payment Cancellation   
Give Order   
​Cancel Order
University Tuitions
Unlimited Automatic Service (SOS)
 
 Give Order   
Order Inquiry/Cancellation   
Renew SOS Order
Corporate Payments 

Loan Transactions
Loan Information
Pay Debt
Instant Loan
Overdraft   
Application
Limit Increase Request
 
Insurance Transactions
Anadolu Hayat   
Calculation   
Herkese Hayat Insurance Premium Payment
Private Pension

Applications - Products
Instant Loan
Credit Card   
Instant Credit Card Application   
Instant Credit Card Application Query   
Maximum   
MaxiMiles   
Maximum Contactless   
Additional Card   
Limit Increase   
Automatic Limit Increase   
Limit Increase on Card Basis
OGS
İşCep

Update Information
Communication Information   
E-Mail   
Address   
Fax
Information Preferences   
E-mail   
SMS
Corporate User Information   
User Information   
Transaction Authorizations
OGS   
OGS Passings
Investment Statement Preferences
Tax Information   
Tax Transactions   
Tax Inquiry 
Security
Mobile Key   
Settings
Mobil Signature   
Settings
İşCep Settings
Access Security
Transaction Restrictions
Transaction Limits
Reset Security Settings
Reset Password /Additional Question
Advanced Security Tools Transactions
PIN / Password
 Credit Card Password Inquiry   
Bankamatik Card Password Inquiry   
Blocking Credit Card Transactions without using Password   
Adding Customer PIN Banned List   
Customer PIN Cancellation
Lost/Stolen Transactions   
Kent Kart Lost/Stolen Transaction   
OGS Lost/Stolen Transaction   
Bankamatik Card Lost/Stolen Transaction   
Credit Card Lost/Stolen Transaction   
Mobile Key Lost/Stolen Transaction
Bankamatik Card Transactions   
Bankamatik Card Initialization   
Bankamatik Card – Change Delivery Address/Branch
Maximiles  
Information about Maximiles Services   
Buy Airline Ticket   ​  
Maximiles Special Services


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