Prioritization and Action Planning
Guided by its Occupational Health and Safety Policy, the Bank integrates regulatory compliance, employee participation, risk prevention and ongoing improvement into its OHS approach.
Workplace-related risks are addressed through a proactive approach based on location-specific assessments, focusing on the early identification of hazards that may lead to occupational accidents and work-related illnesses. Risk assessment results, along with incident and accident analyses, are reviewed regularly, and corrective and preventive actions are planned and monitored.
Emergency planning also covers employees, visitors, customers, subcontractors and service providers, with training and drills supporting preparedness.
ISO 45001 Occupational Health and Safety Certification
İşbank has obtained the ISO 45001 Occupational Health and Safety Management System Certification, demonstrating its strong commitment to upholding international standards in safeguarding the health, safety, and well-being of its employees.
The certification was granted by TÜV SÜD, an internationally recognized certification body accredited in Germany. It covers 89 locations and with 50 or more employees, including İş Kuleleri (Tower 1), Tuzla Technology and Operations Center (TUTOM), and Tuzla Atlas Data Center (ATLAS).
The Bank aims to expand the certification scope to include all service buildings, in close coordination with relevant divisions. The Bank has set a 2026 target to expand the scope of the ISO 45001 Occupational Health and Safety Management System (OHSMS) to cover all branch service buildings in Istanbul.
ISO 45001 is the world's first international standard for occupational health and safety management systems. It helps organizations proactively improve employee safety, reduce workplace risks, and foster healthier working conditions. With this certification, İşbank reinforces its dedication to maintaining a safe, responsible, and sustainable working environment aligned with global best practices.
Performance Monitoring and Improvement
The Bank is committed to setting and periodically reviewing targets to improve its occupational health and safety performance. OHS performance is systematically monitored and evaluated through the Management Review process, with the participation of Senior Management. This process draws on progress against OHS targets and indicators monitored and reported by the Bank, covering workplace accidents, near misses, occupational diseases, training, emergency drills and medical examinations. Internal and external audit findings, identified nonconformities and corrective actions are also reviewed. The results inform action plans and priorities for improving OHS processes.
To strengthen employee participation in OHS processes, a digital channel for employees to submit OHS suggestions and feedback was established in line with an improvement objective set during the 2025 Management Review. Submissions received through this channel are evaluated, and necessary actions are identified and followed up.
To enhance traceability and support effective follow-up, identified nonconformities are recorded in a digital system, where progress on actions assigned to the relevant divisions is systematically tracked through to closure.
In 2025, the Bank applied to the International Safety Awards program organized by the British Safety Council to have its OHS practices assessed against international good practices and its OHS performance evaluated from an independent perspective. Following the assessment of its 2025 performance, the Bank received a “Distinction" in the International Safety Awards in March 2026.