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Corporate Governance

Resolutions Made at the Annual General Meeting

​At İşbank's General Meeting held on March 31st, 2021, in Istanbul, the following issues have been resolved​.

Working Procedures and Principles of İşbank Board Of Directors

​This directive has been prepared in order to determine the principles and procedures to ensure that the work of the İşbank Board of Directors is carried out effectively and efficiently.

Board Diversity Policy

This policy has been prepared to set principles, procedures and goals aimed at ensuring diversity in the Board of Directors.​

Policy For Combating Financial Crimes And Sanctions

​İşbank's Policy For Combating Financial Crimes And Sanctions​

Compliance Risk Management

​​İşbank's Compliance Risk Management Policy​

Patriot Act Certification

​Certification Regarding Correspondent Accounts for Foreign Banks​

Corporate Governance Compliance Report

​İşbank's Corporate Governance Compliance Report

Corporate Governance Information Form

​​İşbank's​ Corporate Governance Information Form​

Dividend Distribution Policy

​İşbank’s principles of dividend distribution are set by article 58 of the Articles of Incorporation.​

Ethical Principles and Code of Conduct

"Ethical Principles and Code of Conduct" was prepared in order to determine the reporting principles of behaviors that are contrary or suspected to be contrary to the ethical principles, policies and internal regulations adopted by İşbank, as well as the İşbank's ethical principles and code of conduct.

Disclosure Policy

​İşbank's Disclosure Policy aims to submit the required information and disclosures to the stakeholders within the framework of related regulations.​

Internal Directive

​Internal Directive on the Principles and Procedures of Operation of the General Assembly of Türkiye İş Bankası A.Ş.​

Remuneration Policy

​Remuneration Policy​

Personal Data Protection Policy

​This Policy includes the principles regarding the protection of data privacy during the collection, processing, transferring and retaining of personal data processed by the Bank in accordance with the law.

İşbank Donation and Contribution Principles

​İşbank can make donations and contributions, provided that they comply with the internal rules as well as the relevant legal regulations.

Precious Metals Responsible Supply Chain

Our compliance with Precious Metals Responsible Supply Chain regulations is evaluated by our Bank and independent audit firms. Our Compliance Report and Independent Assurance Report are available here. ​

Customer Satisfaction Policy

​The principles we adopt in order to provide always a good and quality service to our customers are included in the Customer Satisfaction Policy.

Artificial Intelligence Ethical Principles

​Artificial Intelligence technologies are used in many aspects of our activities.
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