2
CORPORATE PROFILE
4
İŞBANK IN FIGURES
6
İŞBANK’S VISION, OBJECTIVES AND STRATEGY
8
İŞBANK SINCE 1924
9
FIRSTS AND INNOVATIONS
10
CHAIRMAN’S MESSAGE
16
CEO’S MESSAGE
20
THE WORLD ECONOMY
22
THE TURKISH ECONOMY
28
İŞBANK AND ITS ACTIVITIES IN 2012
58
SUBSIDIARIES
63
CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABILITY
69
ANNUAL REPORT COMPLIANCE OPINION
70
BOARD OF DIRECTORS AND AUDITORS
72
EXECUTIVE COMMITTEE
74
ORGANIZATION CHART
76
CHANGES IN THE ORGANIZATIONAL STRUCTURE
76
MANAGERS OF INTERNAL SYSTEMS
76
INFORMATION ABOUT THE MEETINGS OF THE BOARD OF DIRECTORS
77
İŞBANK COMMITTEES
80
HUMAN RESOURCES FUNCTIONS AT İŞBANK
82
INFORMATION ON THE TRANSACTIONS CARRIED OUT WITH İŞBANK’S RISK GROUP
82
ACTIVITIES FOR WHICH SUPPORT SERVICES ARE RECEIVED IN ACCORDANCE WITH THE REGULATION ON PROCUREMENT OF
SUPPORT SERVICES FOR BANKS AND AUTHORIZATION OF ORGANIZATIONS PROVIDING SUCH SERVICES
83
İŞBANK’S DIVIDEND DISTRIBUTION POLICY
84
AGENDA OF THE ANNUAL GENERAL MEETING
85
SUMMARY REPORT OF THE BOARD OF DIRECTORS
86
AUDITORS’ REPORT
87
DIVIDEND DISTRIBUTION PROPOSAL
88
CORPORATE GOVERNANCE PRINCIPLES COMPLIANCE REPORT
96
AUDIT COMMITTEE’S ASSESSMENTS ON THE OPERATION OF INTERNAL CONTROL, INTERNAL AUDIT AND RISK MANAGEMENT
SYSTEMS AND ITS ACTIVITIES IN THE REPORTED PERIOD
98
FINANCIAL CONDITION, PROFITABILITY AND SOLVENCY
99
INFORMATION ON RISK MANAGEMENT POLICIES APPLIED PER RISK TYPES
101
İŞBANK’S CREDIT RATINGS
102
UNCONSOLIDATED FINANCIAL STATEMENTS AS OF AND FOR YEAR ENDED 31 DECEMBER 2012 WITH INDEPENDENT AUDITORS’
REPORT THEREON
190
CONSOLIDATED FINANCIAL STATEMENTS AS OF AND FOR YEAR ENDED 31 DECEMBER 2012 WITH INDEPENDENT AUDITORS’
REPORT THEREON
286
FINANCIAL HIGHLIGHTS AND KEY RATIOS FOR THE FIVE-YEAR PERIOD
288
DIRECT AND INDIRECT SUBSIDIARIES
291
CHANGES IN SHARE PERCENTAGES IN SUBSIDIARIES
292
AMENDMENTS IN THE ARTICLES OF INCORPORATION IN 2012
296
INFORMATION TO SHAREHOLDERS
CONTENTS
INTRODUCTION
ACTIVITIES
CORPORATE GOVERNANCE
FINANCIAL INFORMATION AND RISK MANAGEMENT
1
İŞBANK
ANNUAL REPORT 2012
1,2 4,5,6,7,8,9,10,11,12,13,...300