WE UNCEASINGLY
ENDEAVOR TO EXPAND
THE EXISTING CUSTOMER
PORTFOLIO OF OUR
OVERSEAS ORGANIZATION
WHILE CONTINUING WITH
INITIATIVES TO EXPAND
OUR INTERNATIONAL
SERVICE NETWORK IN 2013.
the services in the retail banking segment
offered by İşbank Russia, our Moscow-based
banking subsidiary.
Our primary goal in terms of international
expansion is to penetrate regions that will
support profitable and sustainable growth,
with a special emphasis on nearby countries
that have strong economic relationships
with Turkey.
In line with this objective, we unceasingly
endeavor to expand the existing customer
portfolio of our overseas organization while
continuing with initiatives to expand our
international service network in 2013.
WE PRESERVE OUR POSITIVE
EXPECTATIONS FOR THE FUTURE.
It is believed that uncertainties in relation
to the global economy will remain on the
agenda in 2013 and that ongoing issues,
particularly in the Euro Zone, will continue
to be the greatest source of uncertainty
regarding the global economic outlook.
Policymakers in the Euro Zone are slow to
make and implement decisions, causing
a weak economic outlook in the region’s
economies. Observations indicate that
these issues linger in the peripheral Euro
Zone countries such as Greece, Ireland,
Italy, Portugal and Spain. Although the
share of the region in Turkey’s exports
has decreased, and our exporters have
successfully identified alternative markets,
the Euro Zone is still an important economic
and commercial partner for Turkey.
The World Bank forecasts a slow growth for
many countries in 2013. Yet, it is anticipated
that the Turkish economy will display an
accelerating growth performance and
sustain its positive decoupling parallel
to a recovery in private consumption and
investment expenditures and in line with
monetary policies implemented by the
CBRT to support economic activity. This is
indicative of a positive year for our industry,
as well. In this context, we anticipate
continued development in the banking
business line and sustained expansion in
loan volume in 2013.
İŞBANK WILL CONTINUE TO BE A
PIONEER AND LEADER IN NATIONAL
BANKING IN THE FUTURE.
With a mission and vision adopted since
the early years of the Turkish Republic,
İşbank Group is a deep-rooted and leading
enterprise active in the financial and
industrial services, telecommunications and
service sectors.
Since its inception, our Bank has contributed
substantially to the development of financial
services in Turkey, as well as to industries
and commerce; and as an enterprise devoted
to its mission, has accordingly undertaken
responsibilities that have accelerated the
social and cultural advancement of the
society.
In these times when the banking business
faces major issues across the world, our
Bank keeps contributing to the Turkish
economy as its biggest lender, drawing on
its national banking mission and its solid and
stable collective shareholding structure.
Our priority towards our customers is to
build long-lived relationships based on
mutual loyalty and create the highest
possible added value for them.
In the periods ahead, İşbank is determined
to maintain its position as the most
preferred bank, remain the leader in Turkey
and in the nearby regions, continue to
pioneer the financing of the real economy
and innovative product development and
technology, continue to control the most
effective distribution network and human
resources, and strictly adhere to the rules of
ethics of competition.
On behalf of “Turkey’s Bank,” I would like to
extend my thanks to our shareholders, our
customers, our national and international
business partners, and to our employees for
their efforts.
Yours sincerely,
Adnan Bali
Member of the Board and
Chief Executive Officer
INTRODUCTION
ACTIVITIES
CORPORATE GOVERNANCE
FINANCIAL INFORMATION AND RISK MANAGEMENT
19
İŞBANK
ANNUAL REPORT 2012
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